Medical Credentialing & Payer Enrollment

Your providers can't bill
until they're credentialed.
We make that happen.

Delays, lost paperwork, expired licenses, denied claims. Heavenly Ink handles all of it. A real-time portal so you always know exactly where things stand.

Client Portal
Today
Credentialing Pipeline
7
Tracked phases
3
Providers active
90
Day alerts
12
Payer files
Current provider
Dr. Provider
NPI ending 4821
In Progress
Payer enrollment68%
4 Submitted
2 Waiting
1 Action
15+ years credentialing expertise  ·  Real-time client portal  ·  Gulfport, MS
HIC Client Portal · Live Dashboard
Sunrise Behavioral Health
4
Providers
2
In Progress
2
Enrolled
1
Action Items
Your Providers
Dr. Maria Santos, MD
NPI 1234567890 · Primary Care
In Progress
Phase 4 of 7: Submitted to Payers72%
Dr. James Okafor, NP
NPI 9876543210 · Behavioral Health
Enrolled
Phase 7 of 7: Active and Billing100%
Dr. Aisha Powell, LCSW
NPI 5551234567 · Behavioral Health
Renewal Due
CAQH Attestation expires in 14 days
As seen in & recognized by
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The Portal

A live dashboard for your entire credentialing pipeline

Log in from anywhere and see exactly where every provider stands: which phase, which payers, which documents are missing, and how many days until billing can start. No more status calls. No more guessing.

  • Phase-by-phase visibility across every provider
  • Real-time payer enrollment status per application
  • License expiration alerts before anything lapses
  • Document checklist. Upload once, tracked forever.
  • Renewal reminders automatically triggered 90 days out
SEE HOW IT WORKS
HIC PORTAL · PROVIDER OVERVIEW
👤
📄
🔔
6
Providers
3
In Progress
2
Enrolled
2
Action Needed
Payer Enrollment Status
View All
Medicare Part B
Active
4 enrolled
Medicaid MS
Active
4 enrolled
BCBS of MS
In Review
2 pending
Aetna
In Review
1 pending
United Healthcare
Pending
Submitting
CAQH Attestation: Dr. Powell
Expires in 14 days. Action required to avoid billing interruption.
Sound Familiar?

Every problem you have had with credentialing. We have solved it.

These are the things practices tell us when they call. If any of these sound like your situation, you're in the right place.

"We hired a new provider three months ago and still can't bill. We have no idea what's taking so long."

Payer backlogs and missing documents silently stall applications. Our team actively follows up and gives you visibility into every single day of the process. No silence. No guessing.

"We got a denial from a payer and have no idea why or what to do about it."

Denials almost always have a fixable root cause. We handle the appeal, resubmission, and follow-up so rejections don't become permanent losses.

"Our provider's license lapsed and we didn't find out until claims started bouncing."

Renewal tracking is built into our portal. We alert you 90 days before any license, CAQH attestation, or credential expires. Before it ever touches a claim.

"We tried to do credentialing in-house. It took over a year and we still got dropped from two panels."

In-house credentialing without dedicated expertise is a full-time job most practices can't staff properly. We've done this thousands of times and know exactly where things break.

"We don't know which payers we're even enrolled with or when those enrollments expire."

Your portal shows every payer relationship: status, effective date, and renewal date across every provider in your practice. One dashboard. Complete picture.

"We've worked with credentialing services before. We never knew what was happening until there was a problem."

That's why we built the client portal. You have access to the same view our team does. Real-time, always. No waiting for a status email that may never come.

What You Get

Everything your credentialing process has been missing

This is what it feels like when credentialing actually works.

Profile Setup
Done
CAQH & NPI
Done
Primary Source Verification
Done
4
Payer Applications
Active
5
Follow-Up
Upcoming
6
Approval & Effective Date
Upcoming
7
Active Billing
Upcoming

Phase by Phase Visibility

Seven credentialing phases tracked in real time. You always know exactly where every provider stands and how many days until they can bill.

Upcoming Renewals
Dr. Powell, CAQH
14 days
Attestation expires Jul 4 · Action required
Dr. Santos, DEA
42 days
Registration expires Aug 1 · Renewal initiated
Dr. Okafor, License
Current
Expires Nov 2025 · On track

Renewal Tracking. Never Lapse.

Every license, DEA cert, and CAQH attestation tracked and flagged 90 days before expiration. No surprises. No lapsed credentials.

Payer Enrollments — Dr. Santos
Medicare Part B
Enrolled Feb 12
✓ Active
Medicaid MS
Enrolled Mar 1
✓ Active
BCBS
Enrolled Mar 15
✓ Active
United Healthcare
Est. June 30
In Review
Cigna
Est. July 15
Pending

Payer Enrollment. Live Status.

See every payer application across every provider. Active, in review, or pending. Know exactly who you can bill today and what is still in queue.

"Most practices have no idea where their credentialing stands. Our clients log in and see exactly what phase every provider is in. And when they will be billing."

30 to 45avg days to first submission
90days advance renewal notice
Document Checklist: Dr. Santos
Medical License
Exp Nov 2025
DEA Certificate
Exp Aug 2025
Board Certification
Current
Malpractice Insurance
Exp Jan 2026
CAQH Profile
Exp Jul 4
NPI Type 2 Linkage
Needed

Document Management. Upload Once.

Every provider document uploaded once, tracked forever. Expiration alerts before anything lapses. No chasing paperwork across email threads.

Dr. M. Santos
In Progress
Dr. J. Okafor
Enrolled
Dr. A. Powell
Renewal Due
Dr. R. Thomas
New Intake

All Providers. One Dashboard.

Two providers or twenty. Every credentialing file visible at a glance. Add a new hire and their onboarding starts that same day.

Practice Locations
Sunrise Behavioral: Gulfport
Active
102 Commerce Dr, Gulfport, MS · 4 providers credentialed
Sunrise Behavioral: Biloxi
In Progress
445 Main St, Biloxi, MS · 2 providers in credentialing

Expand. We Scale With You.

Opening a second location? Add it to the portal and credentialing starts for that site immediately. Every address, every provider, one view.

30 to 45
Avg days from intake to first
payer application submitted
15+
Years of medical credentialing
and payer enrollment expertise
7
Credentialing phases tracked live
per provider in your portal
90
Days advance notice before
any license or credential expires

How it works

You do one intake. We handle everything else.

1

Discovery Call

We learn your practice, providers, specialties, and target payers. You tell us once. We build the file.

2

Secure Onboarding

You upload provider documents through our secure portal intake. Once. We handle everything from there.

3

We Work the File

CAQH, primary source verification, applications, payer portals, follow-ups, denials, and appeals. All on us.

4

You Bill. We Watch.

Once approved, we monitor renewals, track expirations, and handle recredentialing so your providers stay current. Forever.

What practices are saying

From solo providers to multi-site groups. Here is what working with us actually looks like.

★★★★★
"They helped us meet every deadline and stay compliant. We couldn't have done it without them. Our new hire was billing in 38 days."
Z

Zara Bush

Regional Health System
★★★★★
"Their team caught a license expiration we had completely missed. That one alert saved us from a claims suspension that would have taken months to fix."
A

Ashwin Santiago

Behavioral Health Group Practice
★★★★★
"We never knew where our credentialing stood until something went wrong. Now we log into the portal and see everything. That visibility alone is worth it."
K

Kaden Scott

Internal Medicine, Solo Practice
Who We Work With

We serve the practices that need it done right the first time

Credentialing mistakes cost money and delay revenue. Here is who we build our process around.

Behavioral Health Practices
LMHC, LCSW, psychiatrists, and mental health groups face payer panel restrictions that most credentialing services get wrong. We know the behavioral health landscape and navigate those nuances on day one. Your providers get enrolled, not rejected on a technicality.
PE-Backed and Multi-Site Groups
Acquisitions move fast. Credentialing can't be the bottleneck. We run multiple provider files simultaneously, coordinate across locations, and keep pace with your expansion timeline without creating backlog.
Staffing Agencies and Locum Providers
PRN and locum placements depend on fast, portable credentialing. We keep credentials current across multiple practice sites, handle recredentialing when a provider moves, and make sure nothing lapses between assignments.
Specialty Clinics and Solo Practices
Whether you are a solo NP opening your first practice or a 20-provider specialty group, we handle the full file — facility credentialing, privileging, payer applications, and ongoing maintenance so you can focus on patients.
The Ultimate Credentialing Starter Kit
Free Resource

Before you book a call, read this first.

The Ultimate Credentialing Starter Kit is Ms. Clinkscale's step-by-step guide to what you need, what to expect, and what to avoid when getting credentialed. It will save you months of trial and error. And it is completely free.

  • What documents every provider needs before starting
  • How to read a payer denial and what to do next
  • The exact timeline for Medicare vs. commercial payer enrollment
  • Common mistakes that delay credentialing by 60 to 90 days
  • The renewal checklist that keeps your credentials current
⬇ DOWNLOAD THE FREE GUIDE

Ready to stop losing revenue to credentialing delays?

Book a 20-minute call and we'll map out exactly how long credentialing will take for your practice, your providers, and your payer mix. No generic timelines.